Rylo won't power on. How do I fix this?

If Rylo won't power on:

1. Remove and reinsert the battery
2. Make sure Rylo is charged by plugging Rylo into a power source
3. While Rylo is connected to a power source, reboot Rylo by pressing and holding its shutter and mode buttons at the same time for two seconds.

Please submit a ticket to our support team if Rylo still won't power on after performing these steps.